TKF
Help Centre

Edit your order

Need to change something on your order? As long as it hasn't shipped yet, you can adjust it yourself from your account.

You can change the size, color, or quantity of an item.

What you can't do here:

  • Add a new item β€” to add something to the order, cancel and reorder, or contact us.
  • Remove a single item β€” to take one item off the order, cancel and reorder, or contact us.

Step 1 β€” Open your order

Sign in, then go to Account β†’ Orders and pick the order you'd like to change.

On the order page, look for the Edit button at the top right.

If the button isn't there, the order can't be edited β€” usually because it's already shipped. If you still need a change, please contact us.

You may also see a popup that says "Order is being processed". That means your order has already been picked up by our fulfillment pipeline and can't be edited from your account β€” same fix: contact us and we'll handle the change.

Edit order button on the order page

Step 2 β€” Change size, color, or quantity

You'll land on the edit screen showing all of your items. Tap the item you'd like to change β€” you'll see options to change the variant (size or color) or adjust the quantity.

Edit page with the Change link on an item

Pick the new size or color from the dialog.

Change size or color dialog

Tap Confirm Changes. Your update appears immediately.

Confirm Changes screen

Need to change the shipping address instead? See Update your shipping address.

Want to cancel the whole order? See How to cancel an order.

Still need help?

Our support team is here to assist you with any questions.